FREQUENTLY ASKED QUESTIONS
To buy, you only have to fill in the form above by first filling in the amount of products you want and the method of payment.
You can pay for your solidarity products through
DEBIT OR CREDIT CARD
Visa, Visa Electron, MasterCard y American Express. For payment by debit card or American Express, the charge will be made in real time.
To buy with PayPal, select this payment method and click ‘Confirm payment’. You will then be redirected to the PayPal page to proceed with the payment.
For the Friends of Monkole Foundation, security in online donations is fundamental. All donations are made through secure payment systems and confidential payment data.
We have GeoTrust SSL certificates and online transaction security certificates.
Calendar shipments will be made in batches of 100 orders, it may take longer than usual until we complete the shipment. The average time is 10 days.
Orders for bracelets take approximately 48/72 hours.
As soon as your order leaves our warehouse, we will inform you by email.
If you have not yet received your order and the delivery deadline has passed, please send an email to firstname.lastname@example.org. Tell us your order number and we will inform you of the status of your order.
It will not be possible to send orders to military bases or post office boxes.
We are sorry to inform you that the exchange and return of the solidarity products you buy is not available.
Your help goes straight to changing lives 🙂
The Friends of Monkole Foundationfacilitates the medical care of children without resources that the Monkole Hospital receives. It also provides care in the Paediatrics and Surgery Service and in the three peripheral clinics that depend on it.
All the aid received is aimed at supporting the projects we have underway in the foundation. You can see more information about all our projects by clicking here:
To make a donation you can send us a transfer to the following bank account
ES72 0075 0224 3006 0636 0706
Remember that thanks to your donation as a Foundation you will be able to benefit from a tax deduction on the donation. Thus, with a deduction in the income tax return of 75% for the first 150 euros, and 30% for the rest, and for legal entities a deduction of 35% in the corporate tax.
You can send the data and order the certificate at email@example.com.